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$16 million can't end woman's pain
Medical mistake left former White House aide from area disabled
by Jim Stancil
of the Journal Sentinel staff
Lisa Buestrin's impressive resume stops in 1993 when her public
life was replaced by a private hell.
After sprinting from president of her high school class to the
White House, Buestrin spends her days at home now. Her brilliant
career destroyed, her body ravaged and immobilized by an
overdose of steroids prescribed - and then abruptly withdrawn -
by a trusted family doctor.
Buestrin sued the doctor, Nicholas L. Owen. The lawsuit ended
Friday when a settlement of $16 million was signed by Milwaukee
County Circuit Judge Frank T. Crivello. It's the largest medical
malpractice award ever in Wisconsin prior to trial.
Buestrin, 32, suffers a cruel combination of disabilities. She's
paralyzed from the neck down except for small movements of her
right arm, yet she is in constant severe pain from nerve damage.
Her sharp mind and ability to speak and the deep-down drive to
make a mark in the world were left intact.
By settling the case, Buestrin is guaranteed enough money to
provide lifelong care, and the defense avoids facing a jury and
the potential for a much larger award to compensate such a
tragic waste of talent and potential.
Born into a politically active family, Buestrin was 10 years old
when she joined the Ozaukee County Young Republicans. She was
campaigning to get Ronald Reagan elected president at 12. She
was an honor student and president of her class at University
School who went on to graduate from Northwestern University.
At age 24, with a decade of political organizing under her belt,
she was hired to work in the Reagan White House, eventually
becoming an assistant to Vice President Dan Quayle. She was the
lead advance person in Iowa and New Hampshire for Jack Kemp's
presidential bid in 1988. The following year she entered the
University of Wisconsin Law School and finished in just two
years. Her last job was government affairs coordinator for the
Kohler Co.
"I've lost so much," Buestrin said during an interview as she
sat in a wheelchair alongside her lawyer, William M. Cannon, at
his office in Brookfield.
"I'm trying very hard not to let it continue to destroy my life.
I've always worked very hard and had the mental strength to
overcome difficulty. I know I'll be able to contribute to our
society. I won't be able to practice law as I had planned, but
eventually I could start doing volunteer work with children who
are sick at Children's Hospital."
She understands the value of comfort and assistance from family
and friends. Her parents, Thomas and Mary Buestrin, care for her
at their Mequon home along with help from her many friends.
Buestrin goes to rehabilitation therapy three mornings a week.
Dressing, bathing, feeding and otherwise caring for Buestrin
takes many hours every day.
She feeds her continuing interest in politics by watching CNN
and C-SPAN. She reads books with help of a device that turns the
pages, and she has learned to flip the pages of a newspaper with
her right arm if someone else bends over the corners of the
pages first.
Buestrin probably will never be employed again. Just pressing
the buttons on a telephone is painful for her, she said. Her
future lost earnings have been estimated at $7.3 million.
Buestrin went to Owen in early 1993 complaining of nausea and
dizziness. He hospitalized her for dehydration and later
diagnosed a viral ailment. She lost weight steadily and was
hospitalized several times that year.
In August, Owen put her on ondansetron, normally used to fight
nausea in cancer patients receiving chemotherapy. To counter the
headaches and other side effects that drug caused, he gave her
dexamethasone, a powerful steroid, in doses that were 100 times
the recommended amount, the lawsuit claimed. Together, the drugs
were a dangerous cocktail — "experimental," one expert said; a
"research project" without the patient's permission, said
another.
Owen, Harvard educated and a physician since 1959, admitted in
sworn deposition testimony that he "probably" was negligent in
his treatment of Buestrin and had done little research into the
drugs he prescribed. He also admitted that he "might very well
have" told Buestrin he was tired and bored with practicing
medicine.
When Buestrin told Owen she was experiencing falls and weakness,
he ordered a sudden halt to the steroids on Sept. 2, 1993. Four
days later, Buestrin crashed and wound up at Columbia Hospital,
fighting for her life.
Because of the steroids Buestrin was given, her adrenal glands
shut down and her blood pressure plummeted. An infection that
had been masked by the steroids raced through her body after the
drug was stopped. She went into septic shock and blood flow was
cut off to her arms and legs, destroying nerves, skin and
muscles and leading to extensive skin grafting that has yet to
heal.
She slipped into a coma for three weeks and awoke to the
realization that she was a quadriplegic. She underwent 22
operations and spent almost two years in hospitals and
rehabilitation facilities, running up medical bills of $1.3
million.
Letters and get-well cards, boxes of them, poured in, including
heartfelt notes from Reagan and Quayle. Kemp sent a photo of
Winston Churchill and Buestrin's favorite quote that begins:
"Never give in. Never, never, never, never!"
Asked how she feels about Owen today, she said he let her down.
She tries not to dwell on it.
Owen, 62, of Brookfield, declined to comment for this story. He
left his office on E. Newport Ave. in February, according to the
person answering the phone there, and is confining his practice
to nursing homes.
Owen had two previous malpractice cases against him; one he
lost, the other was settled out of court, records show. As a
result of one of those cases, in which a 38-year-old man died of
an undiagnosed heart problem, 0wen was reprimanded by the state
Medical Examining Board in 1993 and ordered to undergo an
assessment of his record-keeping methods.
Owen's insurance will pay the first $400,000 of the settlement.
The remaining $15.6 million will be paid by the Wisconsin
Patients Compensation Fund. Cannon's fees are about $3.3
million.
A parade of medical experts from around the country were
prepared to testify on Buestrin's behalf. One expert offered an
opinion in court records that because of her family history of
longevity, Buestrin could expect to live in her current
condition until her 80s or even 90s.
Kemp also was on the witness list to speak of her talents and
ability. Buestrin met with Kemp at the airport during his recent
campaign visit to Milwaukee.
"I saw the plane and the motorcade and all the people who were
doing what I used to do. It's been hard to think I wasn't there
helping," she said, beginning to cry.
She's been told by her doctors that her condition won't improve
much, but she keeps hoping for a miracle.
"It's worth fighting to live," Buestrin said. "People should
never have any doubt about that. So many times I didn't think I
could keep going for another minute. Somehow God gave me the
strength."
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